Employee Survey

The results of the employee survey in 2023 demonstrate a high level of satisfaction at a general level among our employees. The outcome ended up at ESI 88, which is far above the benchmark for Sweden as a whole. The likelihood of employees recommending Returpack as an employer is also high, which can be seen from our Employee Net Promoter Score (eNPS) of 68.

The survey also shows that employees at an individual level feel to a great extent that they are encouraged to share their thoughts and ideas regarding improvement. The feeling of being appreciated at work is rated above the benchmark level, and this has increased even further since 2021.

“As the results are generally very positive, we have opted to focus heavily on maintaining the positive aspects, as well as working even more on health-promotion and prevention in respect of stress and counteracting the uneven division of labour. We are also focusing on reinforcing important values such as zero tolerance for harassment and victimisation,” says Cecilia Winterqvist, HR Manager.