Collection conditions for association customers

The conditions apply from 2026-04-01

Background

Through its association concept, Returpack/Pantamera offers non-profit sports associations connected to The Swedish Sports Confederation (Riksidrottsförbundet) an opportunity to get a little extra money for the business by making an environmental contribution. Returpacks/Pantamera's association concept differs from Returpack/Pantamera's regular activities in that it aims to sponsor the non-profit sports association life and takes place without profit interest on the part of Returpack/Pantamera. The number of non-profit sports associations that can participate in the association concept at any time is limited. Following the application from a non-profit association, Returpack/Pantamera decides whether the sports association can be offered the opportunity to participate in the collection.

Terms and conditions

The following terms and conditions apply to non-profit sports associations participating in Returpack/Pantamera’s association programme. By applying to participate in Returpack/Pantamera’s association programme, the association accepts these collection terms and undertakes to comply with them.

Sections 2–6, which cover the collection of cans and PET bottles, approved association bags, labels, drop-off locations and compensation, apply specifically to associations that have chosen to return deposit containers at a drop-off location. Section 7 covers the terms for association recycling in Pantamera Express. All other terms apply both to association bags delivered to drop-off locations and to cans and PET bottles returned through Pantamera Express.

1. Returpack/Pantamera’s association programme is only available to non-profit sports clubs that are members of Swedish Sports Confederation. In addition, the association must have an organisation number and a bank or PlusGiro account in order to participate.
2. Empty cans and PET bottles must be collected in Returpack/Pantamera association bags. All collected PET bottles must have Swedish deposit markings to be approved. Cans may be collected with both Swedish and foreign deposit markings (note that compensation for foreign cans is SEK 0.40 per can regardless of the value shown on the deposit marking). It is important that the bags are kept free from waste, glass bottles, beverage residues and other items that do not belong in the bags.
3. The association must use specially designed association bags; no other bags are approved. These are purchased via the customer portal Mina Sidor, where the association logs in and accesses the webshop. In the webshop, the association can also purchase collection containers and other equipment. Prices are listed in the webshop. In some cases, Returpack/Pantamera may sponsor cardboard collection bins and other containers; in such cases the association must submit a request to kundtjanst@returpack.se.
4.  Each bag must be filled so that approximately 20 cm remains to the top of the bag when it is sealed. The bag must be sealed using Returpack/Pantamera seals and labelled with a tag — these are ordered via Mina Sidor (see section 3). Below is an example of a correctly filled bag, as well as an underfilled and an overfilled bag.
   
5. The association must deliver the bags to one of the drop-off locations listed at www.pantamera.nu/en/association. Deliveries must be adapted to the conditions at the drop-off location (number of bags, day, time, etc.). The association must therefore contact the drop-off location in advance to obtain information about the applicable conditions.
6. Returpack/Pantamera counts the deposit containers in the bags and pays compensation corresponding to the total value of the deposit markings, with the exception of foreign cans, which are compensated at SEK 0.40 per can. Compensation is paid to the bank or PlusGiro account number provided by the association in its application. Compensation is only paid for bags that meet the collection terms. This means that compensation may be withheld for bags that are not correctly filled, lack a label, or contain waste or other items that do not belong in the bags. At the request of Returpack/Pantamera, the association must retrieve non-approved bags from the drop-off location.
7. Associations returning deposit containers through Pantamera Express are compensated according to the value shown on the deposit marking of each returned container. An exception applies to foreign cans, which are compensated at SEK 0.40 per can.
8. Returpack/Pantamera reserves the right to reduce or completely withhold compensation, or to immediately terminate the cooperation with the association, if the association does not comply with the collection terms, has provided incorrect or misleading information, or otherwise acts in a manner inconsistent with Returpack/Pantamera’s core values. Returpack/Pantamera also reserves the right to immediately terminate the cooperation with the association if problems arise in the recycling chain (drop-off location/bulk reverse vending machine, collection, storage and handling at the facility) that Returpack/Pantamera cannot manage in a cost-efficient or environmentally efficient manner. Returpack/Pantamera always has the right to terminate the cooperation with the association with 30 days’ notice.
9. Returpack/Pantamera is not liable for any damage or costs incurred by the association, its members or employees as a result of the collection activities or otherwise due to participation in Returpack/Pantamera’s association programme. Any disputes that cannot be resolved amicably between the association and Returpack/Pantamera shall be settled by a general court, with the District Court of Norrköping District Court as the court of first instance.
10. Returpack/Pantamera may amend these collection terms without prior notice. New collection terms take effect once they have been published at www.pantamera.nu/en/association